Shipping policy

POSTAGE COSTS & DELIVERY TIMES

We post with Australia Post and use their guidelines for delivery costs & times.

AUSTRALIA - Australia Post

Standard (2-8 business days):

0-0.5kg AU$10.00
0.501kg and up AU$14.00

Express (1-4 business days):

0-0.5kg AU$12.00
0.501kg and up AU$19.00

NEW ZEALAND

Standard:

0-0.5kg AU$14.00
0.501kg and up AU$20.00

Express:

0-0.5kg AU$16.00
0.501kg and up AU$25.00

* Please note that the delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered.

We try our best to get your order dispatched right away. All orders placed before 10 am (AEST) are generally processed and dispatched that afternoon.

We are closed on weekends and Public Holidays. Orders placed on Friday, or on the weekend, will ship out the following business day.

* If we were in charge of the post, we would opt for a super long distance and deadly accurate cannon, and blast your order to you with lightning-fast speed so you could use it straight away. *
** Unfortunately we can't take responsibility for AusPost's speediness within the above estimates and can only follow up on orders that have exceeded the guidelines provided to us by AusPost as above. ** 
*** Please do let us know if your shipping time exceeds the estimates above and we'll get straight onto it. ***
**** AusPost advises that over 90% of late parcels arrive within 3 business days of their due date. Your patience is very much appreciated! Please track your order online through Aus Post using your order confirmation email before getting in touch with us (as we'll only be able to give you the exact same tracking info). ****
***** Once your parcel leaves our warehouse, it becomes the responsibility of AusPost. In the unfortunate circumstance of a non-delivery (including issues with Safe Drop), an investigation will need to be launched directly with AusPost by the customer. *****