During the COVID-19 Pandemic, we are operating at reduced hours in a commitment to keeping our staff and souls safe and healthy. Our showroom is open for shopping strictly by appointment only, and our office will be closed indefinitely on Wednesdays, but will continue dispatching your orders every other weekday. Whilst there are no delays in getting your orders out our doors, there may be some limitations on postal systems in your area*, so please give your delivery drivers a little extra time to get their jobs done safely and securely. From the bottom of our hearts, we thank you SO MUCH for your continued support and understanding during this time of uncertainty.
COVID-19 shipping delays update: we have been advised that Australia Post is up to date with exporting parcels internationally, so shipping timeframes are back to normal, but do please allow for slight delivery delays, as border restrictions and lockdowns continue to pose difficulties for courier companies. If you are in VIC Australia, there may be delays in your deliveries arriving as further restrictions are imposed.
Please visit the Australia Post Coronavirus: International Updates page for up to the minute information for your country, as changes occur frequently.
GET IN TOUCH:
If you have questions about your order, we're here to help. We've crafted our Frequently Asked Questions page to answer nearly all of our common questions from Shipping, to Returns, to Size Guide - If your still stumped we'll be happy to help at the email above.
Our mates at Jolyn Australia are now stocking our gear and letting us crash on their couch during the day. If it's on our site it's probably in the showroom too.
*** PLEASE NOTE THIER HEAD OFFICE / SHOWROOM IS OPEN BY APPOINTMENT ONLY ***
To avoid disappointment please reach out to us first.
JOLYN AUSTRALIA is at:
MAILING ADDRESS (for returns):
Locked Bag 4
Bundall Business Hub
BUNDALL QLD 4217
CLICK & COLLECT:
If this is your first time buying with us, and you're not entirely sure what you're after, this option is for you. Shop online, choose your gear, size, colour etc, then select "Click & Collect" for your shipping method. Your order will be packed up and ready for you to collect from our office in Varsity Towers the following business day.
If your buying swimwear you're most welcome to try on your togs or our tech suit samples when you come to pick them up, and swap over anything that isn't quite "you". We want you to feel confident, ready to smash out a PB in your new gear!
Parcels will be ready for collection after 1pm the next business day of placing your order, i.e. if you order on Monday at 3pm, your togs will be ready by 1pm on Tuesday (excluding orders with printing). Please await confirmation of your parcel being dispatched before attempting to collect.
TO SET UP AN APPOINTMENT:
Call: 0499 257 067
We are currently trading under the Jolyn companies.
JOLYN is a registered entity in both Australia & New Zealand.